Freddys

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Updated Mar 10, 2025

Freddy's Frozen Custard & Steakburgers, or simply Freddy's, is an American fast-casual restaurant chain based in Wichita, Kansas. Its menu includes steakburgers, Vienna Beef hot dogs, and chicken sandwiches. The company also provides frozen custard and specialty sundaes.

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About Freddys

Freddy's Frozen Custard and Steakburgers added another dimension to American comfort food. Since its inception in 2002 with its first store in Wichita, Kansas, Freddy's gained such rapid expansion that today it is one of the fastest-growing franchises in the U.S. with more than 400 locations across the country. Among top favorites by fans are combo meals, dessert cups and cones, sandwiches, hotdogs, sides, and kids' meal. Use a Freddy's Promo Code for an even more chance to spend with your next order some of the pennies you will save. Enjoy your favorite at cheaper prices as long as you use a Freddy's Promo Code. Bookmark this site discountthirst.com for updates and deals offered to you using a Freddy's Promo Code.

Cancellation Policy for Freddy's Frozen Custard & Steakburgers

For merchandise orders, if you would like to change or cancel your order, please contact our Customer Service as soon as possible because your order might already be in the shipping process. They will do their best to accommodate your request as reasonably as possible.

Freddy’s Frozen Custard & Steakburgers Pickup Options

To be able to relish Freddy's scrumptious offerings, all that you need to do is find your nearest Freddy's online. They have excellent pickup options from different places.

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You can also add your email to the new arrivals and special deals update list.

Shipping & Delivery:

Find your local Freddy's online; most locations offer delivery right to your door. You can also shop online for limited Freddy's merchandise such as sweatshirts, cups, fry sauce and baseball hats. Shipping cost is calculated at checkout. Usually, if it is in stock, it will ship within 48 hours. Personalized or non-inventory items may take up to 15-20 business days. Shipping details including methods and costs are calculated at checkout.

Returns & Refund Policy:

Returns and exchange merchandise: contact them at freddysmerch-cs@halo.com. Return all new, unused item or items that have been personalized, non-inventory, or used, within 30 days after it has been received but not utilized, personalized, or not an inventory.

Frequently Asked Questions

Yes, but only sells gift cards in different denominations between $10 and $50. Gift cards sold are only available online and include an E-Gift Card amount to buy their items. The physical card may only be used within the restaurant.

You can contact Freddy's customer care through their hotline number **1-866-731-4612**. You can also mail your letter to freddysmerch-cs@halo.com. On the other hand, you can let your corporate comment through this web form.

Acceptable methods of payment will include cash, cash cards, debit cards, and all the major credit cards including the in-store Freddy's gift cards. Most respectable credit and debit cards and E-gift cards are accepted as well for one to purchase merchandise from Freddy's through their online service.

Yes, they have its reward program that you can access through their mobile app. Join Freddy's Rewards free and earn 10 points per dollar spent. As you collect these points, you could use them to redeem such magnificent rewards like free menu items, an excellent way of cutting down on some money with your favorite dishes.

In the event of canceling or adjusting merchandise orders, you could contact our Customer Service; they can be reached on freddysmerch-cs@halo.com. However, our shipping orders currently under process cannot be halted in time. We'll do what we can respecting your wishes in such instances.